Manage your subscription

Your filter subscription is easy to manage from your Petzelia account. No emails back and forth, no fees.

How to manage it

  1. Log in to your account with the email address you used at checkout. We'll send you a one-time login code.
  2. Open Subscriptions.
  3. Choose what you'd like to do: skip the next delivery, change your delivery address or payment method, or cancel.

Your subscription at a glance

  • Replacement Filters for 2.2L Fountain: $35 per delivery + $6 Standard Shipping (Tracked)
  • Replacement Filters for 3L & 7L Wireless Fountains (10 Filters + 10 Sponges): $45 per delivery + $6 Standard Shipping (Tracked)
  • A new filter pack every 28 days
  • With the 2.2L filter subscription, your 2.2L fountain is covered against normal failures for as long as you're subscribed. Accidental damage, drops and misuse are not covered.
  • Cancel anytime, with no minimum commitment

To avoid being charged for the next delivery, please cancel at least 2 days before your renewal date. Full details are in our Subscription Policy.

Need a hand? Contact us and we'll make the change for you.